Draft · awaiting Declan’s confirmation

Privacy

This English draft is for review. A French version will follow.

What we collect

When you enquire by WhatsApp, email or phone, we receive the contact details and information you choose to share about your home and the support you need. For phone enquiries this may include a note of the conversation.

Why we use it

We use this information to respond to your enquiry, discuss your requirements and prepare a quote if requested. The proposed basis for handling a request for a quote is taking steps at your request before entering a contract. [Confirm the lawful basis for other enquiries before launch.]

Who handles your information

The data controller is [legal name and form]. WhatsApp, email and phone providers handle communications sent through their services. [Confirm relevant providers, recipients and any international transfers before launch.]

How long we keep it

Enquiries that do not become client engagements are retained for [retention period or criteria: to be confirmed]. If you become a client, any records needed to provide the service are subject to [client-record retention periods: to be confirmed].

Your rights and how to contact us

Under the GDPR, you can ask to access, correct or erase your data, restrict its use, object to processing or request portability, where applicable. To exercise these rights, email contact@my-propertypartner.com. You can also lodge a complaint with the CNIL.